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Forest Products Team

You are invited to participate in an FP Admin survey for a New Access Database. In this survey, all members of the FP Team will be asked questions about how FP Admin can help the FP Team be as effective and efficient as possible. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions. If you do wish to tak part in our questionnaire, please complete the survey by close of business, Friday 12th July 2013.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Carly Wood at +44 (0)1753 750352 or by email at the email address specified below:

[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Please specify your job role category?
 
Client Service (AM, AE, BDE & U/W)
 
Processing (CPS & CPA)
 
 
Would a smarter request system assist you with the following:
Yes No N/A
Arranging Meetings
Video/Audio Conference Calls
Hospitality
Travel inc. Flights, Hotels & Taxi's
Staff Movements inc. Vacation, Sick, WFH etc.
Ordering Corporate Gifts e.g. HPR Awards
Stationary
Printing Projects
 
 
 
If Yes, please provide comments and/or suggestions for improvements:
   
 
 
If you had to grade each of the following, 5 star being the best, how would you grade each of these reports on being beneficial to your job role:
APA Reporting
Call Activity Reports
MFL Study Tracking
Monthly/Bi-Monthly Reports
Renewal Progression Spreadsheet
Renewal Tracking (CPA)
Situational Analysis
 
 
 
Do you believe that there is duplication and/or repetition within the current FP reporting system? e.g. Monthly Reports, Accounts Lists, Renewal Progression Spreadsheets etc.?
 
No. I am happy with the current reporting system
 
Yes. Please provide an example and explain further your reasons
 
 
 
 
Please can you provide comments/suggestions on how you wish to see the FP Admin Team assist you further?:
   
 
As always, FP Admin continue to offer you our full commitment and administrative support. We strive to improve our services on an ongoing basis and your completion of our survey today is a big help towards achieving that goal. Thank you!
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