Test

How many leases do you do annually? (1-10, 11-20, 20+)

What are the components of your current leasing program? (interest rate?)

Why do you offer a leasing option instead of buying? Or do you offer both? Is there a lease to own option?

How many units do you lease per year vs. how many do you sell? (What would you rate your success level at/volume of sales?)

What type of contract is isgned (i.e. month to month, 2-5 years)? Are there short or long term requirements?

How is the price determined? Is it configured by the amount of ice capacity or cost of machine? What is the flexibility of being able to upgrade in relation to contract and price?

How do you approach customers in terms of leasing an ice machine compared to buying one?

What is your general client base? What area(s) do you serve?

What are common customer concerns when buying/leasing an ice machine?

What support do you need/expect from manufacturers vs. what you actually get? Where are the gaps between?

What areas of service could be improved upon?