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Surveys
2013
July
T
Test 1
Test 1
2013 TELCOMS STUDY
0%
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Hello:
You are invited to participate in our survey on telecomunication. In this survey, approximately 500 people will be asked to complete a survey that asks questions about their opinions about the local mobile networks. It will take approximately 30 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Research Bureau International] at 776606 or by email at the email address specified below.
Thank you very much for your time and support.
Do you have any close friends or family that work in the following occupations?
Market Research
Journalism
Mobile phone service provider
None of these
Which local mobile networks are you currently using? Select all that apply
Econet
Netone
Telecel
Africom
Other
Which network do you consider your main one?
Econet
Netone
Telecel
Africom
How long have you used our products?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How would you rate your level of satisfaction with (Network used most often)?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Where do you purchase your airtime from? Select all that apply.
In our store
Online
Telephone order/catalogue
Through a dealer
Through an agent
Through a wholesaler
Other
How would you rate your overall level of satisfaction with (Network used most often)?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Comment:
How likely are you to continue using our products?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
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