TRUST
A) We have the courage to be honest with each other. We don’t hesitate to engage in constructive conflicts.
B) Members rarely speak their mind. We avoid conflicts. Discussions are tentative and polite.
COLLABORATION
A) The team cross-pollinates, sharing perspectives, context and innovations with other teams, and other parts of the organization.
B) Work is done individually. Little or no collaboration within the team or with other teams.
FEEDBACK
A) We give positive feedback, but also call out one another's eficiencies and unproductive behaviors.
B) We rarely praise each other or give feedback or criticize each other for acting irresponsibly or breaking our Working Agreement.
MEETING ENGAGEMENT
A) People are engaged in meetings. They want to be there. Discussions are passionate.
B) Many feels like prisoners in the meeting. Only a few participate in discussions.
COMMITMENT
A) We commit to our plans and hold each other accountable for doing our best to reach our goals and execute assigned action points.
B) We don't have real consensus about our goals. We don't really buy in to the plan or follow up that people keep their commitments.
IMPROVING
A) We passionately strive to figure out how to work better and more efficiently as a team. We try to "know" if we get better.
B) We don't focus on questioning our process or way of working. If someone asked us to prove that we've gotten better we have no clue how we would demonstrate that.
MUTUALLY RESPONSIBLE
A) We feel mutually responsible for achieving our goals. We win and fail as a team.
B) When we fail we try to figure out who did what wrong. When we succeed we celebrate individuals. If we pay attention to it at all…
POWER
A) We go out of our way to unblock ourselves when we run into impediments or dependencies.
B) When we run into problems or dependencies we alert managers, ask for their help, and then wait.
PRIDE
A) We feel pride in our work and what we accomplish.
B) We feel ashamed of our pace and the quality of our results.