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Surveys
2012
November
T
Taxi Booking Survey
Taxi Booking Survey
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Please select your age group.
18-25
26-35
36-45
46 and over
Do you or have you ever used a taxi?
Yes
No
When calling for a taxi do you
Use a mobile or land-line to call?
Text using a mobile phone.
Shout for a taxi to stop on the street.
Other
On average, how long do u normally wait for a taxi?
5 minutes or less
More than 10 minutes
Other, please specify...
Other
When do you most likely use a taxi?
when going or coming from shopping.
On a night out with friends/ family.
Going for appointments or interview.
Other
How important do you think each of these statements are when using a taxi service?
Very Important
Not Important
Neutral
N/A
Knowing when your taxi will be arriving.
A friendly, respectful and polite driver.
A call back or text when your taxi has arrived.
Knowing how much the taxi will likely cost.
Would you prefer a taxi company save your contact details so that they know who you are in future when you call for their services.
Yes
No
Please give an explanation for your answer
Which of these do you prefer?
using one taxi company all the time you call for a taxi.
use any taxi depending which one comes first.
Other
If there was a free App to use when calling a taxi, would you use it?
Yes
No
Maybe
Please give an explanation
Is there anything you might want to change about the taxi service you have used?
Yes
No
Please provide a brief statement of what changes would you like to see take place and why.
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