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Surveys
2015
March
T
Task 1
Task 1
0%
Exit Survey
Relationships with suppliers:
For Buyers:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
I am happy with the current quality of the products
I am satisfied with the current brochure of the suppliers which answers all my questions related to the products
3. I often return the products to suppliers because of quality issues
4. I want to reduce number of suppliers
For Suppliers
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
5. I would accept to sign a legal contract to avoid unnecessary inflation in price and quality.
6. I am not bias amongst my buyers
7. I would like to move to a platform which has transparency between buyers and us (checking the quality of products)
8. I have an efficient team for quality inspection before sending to buyers.
Delivery of Products:
For Buyers:
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
1. I am happy with the suppliers delivery time
2. Many suppliers ask extra time for their delivery
3. Information about delivery of products from suppliers are not clear
4. I receive the materials in good condition
5. I don’t get proper information from suppliers as we are a new buyer
For Suppliers:
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
6. Discrepancy in delivery is due to transportation department of the company
7. I don’t get any support from my other departments in order to deliver the products successfully
8. Company often changes the delivery time and place
9. I don’t like working with new customers
Human Resources
For Buyers:
Relationships with Suppliers
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
1. I have periodic communication with buyers.
2. Suppliers answer my phone and return my email in time.
3. I am informed properly about the delay from supplier organization.
4. In case of operational concerns, I can find right personnel at supplier organization and resolve the issue.
5. I trust the supplier offer me quality products.
Support from Supervisors
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
6. My supervisor keeps me informed about important issues of company.
7. My supervisor is available to when I have problem and need help.
8. I usually have enough time when important things happen.
9. My supervisor often gives me guideline in my work.
10. My supervisor offers me enough resource at work.
11. I have good communication with my supervisor.
Support
from company
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
12. Company offers me enough resources to do the work.
13. Company makes training program to improve my skills and abilities at work.
14. I am treated fairly at company.
15. I am confortable working in this company.
16. My workload is reasonable .
17. Overall, I am satisfied with the work and company.
Stress results from cost reduction
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
18. My work becomes harder than before due to the firm’s decision of cost reduction.
19. I have much more stress at work, but I can handle it.
20. I cannot handle the stress and I want to resign.
For
suppliers:
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
21. I receive periodic communication from buyer organization.
22. I understand the terms and conditions of the contract with buyer organization.
23. I am informed properly about the rejection and defects from buyers organization.
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