CULTURE • Beliefs, attitudes, and behaviors that support safe patient care • Organizational leaders role model their beliefs and values
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LEADERSHIP • Provides the skill and will to drive culture change. • Data-driven and relentless about eliminating all-cause harm • Committed to a culture of safety that welcomes change
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TEAMS • Instead of a team of experts, an expert team • Mutual support of other team members within and across units – creates shared mental model • Train and retrain for ordinary and extraordinary events
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LEARNING • Promotes and embraces learning from errors and near misses. • Easily spreading knowledge and best practices across the organization
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IMPLEMENTATION • Uses reliable change management strategies • Report mechanisms that are visible, transparent, easy to understand and well SHARED. • Keeps long-term focus on most critical goals
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PATIENTS • Makes it a strategic priority that patients and families are always included as part of the team • Safety and patient satisfaction viewed as interconnected indicators of high performance
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Please drag and rank(1st to 6th) the following in order of this year's focus: |
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