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  1. Surveys
  2. 2012
  3. April
  4. S
  5. SWIFT eTraining pilot of online service
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Hello:

Between November 2011 and January 2012 you were part of a small group of pilot users who tested the online variant of SWIFT's elearning product range SWIFT eTraining.

We acknowledge this follow-up survey is late in coming, but we would nonetheless appreciate any feedback you are willing to give us about your experience with this new delivery method.

It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary.
If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Tom Adriaensens +32 2 655 45 88 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How would you rate the sign-on system?
 
 
 
How would you rate the loading time after signing onto the elearning page?
 
 
 
How would you rate the navigation between screens and chapters of elearning content?
 
 
 
This online variant of SWIFT's elearning products is intended for individual learners who have a one-time training need. This is in contrast to the other elearning licenses which are aimed at groups of learners or even an entire organisation with recurring training needs.
As such, you were granted access to the site for a 1 month window (actually extended twice), and with limited to view the actual materials for maximum 6 hours in total.

What is your opinion about the 1 month limitation?
 
 
 
What is your personal opinion about the maxium of 6 hours total learning time?
Remember, viewing the full contents and take all exercises in a single e-learning module typically takes between 2 and 3 hours.
 
 
 
If you encountered any technical difficulties while taking the course, can you share them with us?
   
 
 
 
Please share any comments or suggestions that can help us to improve this service?
   
 
 
How likely are you to recommend this SWIFT eTraining product to a colleague?
Please consider your recommendation about the following different delivery and licence options.
0 - Not at all 1 2 3 4 5 - Neutral 6 7 9 10 - Extremely likely
Per-person access to the elearning site (=as in this pilot)
Company-wide access to the elearning site
Local copies of the materials licensed to a team
An internal website within the bank with the materials available for your entire organisation
 
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