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  2. 2011
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  5. SurveyAnalytics : Membership Experience
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How long have you been a member?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Why did you become a member? Select all that apply.
 
Wanted the membership benefits
 
Interest in member only events
 
Networking opportunities
 
You were given the membership
 
Needed to join for business reasons
 
Other
 

 
 
 
Which of the following membership benefits are you aware of?
 
{BENEFIT 1}
 
{BENEFIT 2}
 
{BENEFIT 3}
 
{BENEFIT 4}
 
{BENEFIT 5}

 
 
 
What type of membership do you have?
 
{TIER 1}
 
{TIER 2}
 
{TIER 3}
 
{TIER 4}
 
{TIER 5}
 
 
 
Overall, how satisfied are you with your membership?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
How satisfied are you with the following features of your membership?
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied
{FEATURE 1}
{FEATURE 2}
{FEATURE 3}
{FEATURE 4}
{FEATURE 5}
 
 
 
Who purchased your membership?
 
Self
 
Family member
 
Gift
 
Business
 
Other
 
 
 
 
Have you ever recommended our membership to somebody?
 
Yes
 
No
 
 
 
How likely are you to recommend our membership program?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Which of the following events have you attended in the past year? Select all that apply.
 
{EVENT 1}
 
{EVENT 2}
 
{EVENT 3}
 
{EVENT 4}
 
{EVENT 5}

 
 
 
   
 
 
 
If you did not attend all of the events, please indicate your reasons for not attending. Select all that apply.
 
High ticket price
 
Parking or transportation issues
 
Too far away
 
Inconvenient time
 
No interest in the event
 
Other commitments

 
 
 
   
 
 
 
Do you have any suggestions for improvement?
   
 
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