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2015
February
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Hello:
You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How long have you used our products?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Comment:
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
How helpful is our company with your needs or questions?
Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful
How likely are you to recommend our new service?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
*
How likely are you to use our company again in the future?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
Was the difficulty of the course in line with your expectations?
Yes
No
Maybe
Comments/Suggestions:
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