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Survey to CCSS service users

Evaluation of the Coroners' Courts Support Service
0%
Exit Survey
 
 
The Coroners' Courts Support Service (CCSS) has commissioned M & E Consulting to carry out an external evaluation of its services. CCSS are keen to find out how well they are providing their services and what difference they are making.

We would like to find out about your experiences of receiving support from a CCSS volunteer. The survey is anonymous and will only take about 5 minutes to complete. Alternatively, if you prefer to answer the questions by telephone, please contact us on our email address below.

We would really appreciate your help. If you have any questions or concerns, please contact [email protected]


Thank you for your help.

Avan Wadia and Diana Parkinson
M & E Consulting
 
 
Where was the inquest held?

 
 
When was the inquest?
 
1 - 7 days ago
 
2 - 4 weeks ago
 
More than a month ago
 
Other
 
 
 
What was your relationship to the person for whom the inquest was held?
 
Relative
 
Spouse/partner
 
Friend
 
Witness
 
Other
 
 
 
Did the CCSS volunteer provide support to you...
Please tick the option(s) that apply.
 
Before the inquest began
 
During the inquest itself
 
After the inquest

 
 
What support did they provide?
 
Emotional support
 
Information on the inquest process
 
Court familiarisation
 
Other
 

 
 
Overall, was their support helpful?
 
Very helpful
 
Quite helpful
 
Not very helpful
 
Not at all helpful
 
Didn't make any difference
 
 
Please explain your response:
   
 
 
Did their support make a difference to your experience of the inquest?
 
Yes
 
No
 
Not sure
 
 
If yes, what difference did it make?
   
 
 
Do you feel there is any other support that CCSS should provide for people attending an inquest?
 
Yes
 
No
 
 
If yes, please explain what other support you feel CCSS should provide
   
 
 
Is there anything else that you would like to tell us about the support you received from CCSS?
   
 
 
Finally, it would be helpful if you could tell us a little bit about yourself...
 
 
What is your gender?
 
 
What is your age?
 
 
How would you describe yourself?