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  2. 2014
  3. January
  4. S
  5. Survey onMFIs using MIS
0%
Exit Survey
 
 
How long have you been using the software?
 
1. Less than 6 months
 
2. 6 months
 
3. 1 year
 
4. More than 1 year
 
 
 
Q2. Are you satisfied with the cost?
 
1. Yes
 
2. No
 
 
 
Q3. Has your efficiency improved after the implementation of the system?
 
1. Yes
 
2. No
 
 
 
Q4. How do you rate the overall quality of the service provided?
 
1. Excellent
 
2. Very Good
 
3. Good
 
4. Fair
 
5. Poor
 
 
 
Q5. Are you satisfied with the reports provided by the system?
 
1. Yes
 
2. No
 
 
 
Q6. If the answer to question 5 is No, please specify the type of the report that you want?
   
 
 
Q7. From the system that you are using please tick as per the factors given below.
Strongly Agree(1) Agree(2) Neutral(3) Disagree(4) Strongly Disagree(5)
1 I am satisfied with the system
Performance.
2 I am satisfied with the data accuracy.
3 My requirements are completely
met.
4 I am satisfied with all the system functionalities.
5 I am satisfied with the service provided to us.
 
 
 
Q8. Has your service been better to your clients after the introduction of the system?
 
1. Yes
 
2. No
 
 
 
Q9. On an average how many times do you call for support when any problem arises?
   
 
 
 
Q10. Do you have any suggestions that you would want us to improve on?