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Questions marked with a * are required Exit Survey
 
 
* Do you know Kingfisher Airlines?
 
YES
 
NO

 
 
 
* If yes, did you ever travel through Kingfisher Airlines?
 
YES
 
NO
 
 
How important were each of the following factors in your decision to travel through Kingfisher Airlines?
Very Unimportant Somewhat Unimportant Neutral Somewhat Important Very Important
* Pricing
* Ease to use
* Quality
* Hospitality
* Time
 
 
 
* About how full was your cabin?
 
25% full
 
50% full
 
75% full
 
100% full

 
 
 
How close to your scheduled departure did your flight leave?
 
on time
 
15 mins
 
30 mins
 
1 hour
 
more than 2 hours

 
 
 
If at all you returned to KFA, why did you return to Kingfisher Airline?
 
Service
 
Fare
 
Safety
 
Entertainment
 
Loyalty
 
Ticket Flexibility

 
 
 
Have you heard about Kingfisher Airlines Crisis?
 
YES
 
NO

 
 
 
Which are one of the major reasons for crisis of Kingfisher Airlines?
 
High fuel cost
 
Weakening rupee
 
Great recession
 
Management strategy
 
Operational cost

 
 
Please rank below mentioned proabale reasons for crisis?
High Fuel cost
Operational Cost
management rupee
Weakening rupee
Great recession