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Surveys
2013
June
S
Survey of Online Survey Users
Survey of Online Survey Users
0%
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We're interested in learning about how paying customers of SurveyMonkey, Qualtrics, and other survey services use those tools.
Please do not respond if you have never paid for an online survey tool.
For all questions, please think of
the last survey you conducted
on a survey site that you or your workplace
paid
for
*
Which online survey software did you use for your last paid survey?
Confirmit
Zoomerang
Qualtrics
SurveyMonkey
SurveyGizmo
QuestionPro
KwikSurveys
KeySurvey
Other
*
What type of survey was it?
Event Planning
Market Research
Human Resources or Employee Satisfaction
Customer Satisfaction or Product Feedback
Academic Research
Student/Education
Other
*
What was the goal of the survey?
How painful was it to do the following?
(1) Entirely Painless
(2)
(3)
(4)
(5)
(6)
(7) Very Painful
*
Create the survey questions and instructions
*
Manage the survey distribution and response gathering
*
Analyze the results (whether in the online survey tool or in another program)
*
Create materials (graphs, presentations) to communicate the results to others
*
Which area of the survey process do you most wish was easier and faster?
Creating the survey questions and instructions
Managing the survey distribution and response gathering
Analyzing the results (whether in the online survey tool or in another program)
Creating materials (graphs, presentations) to communicate the results to others
Other
How painful was the overall process of running a survey (including parts of the process that didn't include the survey tools themselves)?
(1) Entirely Painless
(2)
(3)
(4)
(5)
(6)
(7) Very Painful
*
*
In what professional context did you create the survey?
Government Employee
Nonprofit Employee
Student or Academic
Business Employee
None of the above
*
What department were you working in?
Administrative
Customer Service
Product
Engineering
Research & Development
Founder/Executive
Legal
Finance/Accounting
Sales
Marketing
IT
Operations
Public Relations
Human Resources
Other
*
Thank you for completing the survey. Please submit this survey then enter the code '1919' into the page that you came to this survey from.
Also, and this won't affect whether or not we pay you: Did you answer this survey honestly?
Yes
No
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