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Thank you for agreeing to complete our survey and providing valuable feedback on our Audio app for the iPad, iPhone, and iPod Touch and our ReadHear software. Questions will focus on your experiences with these products and Learning Ally’s services. It will take about 5 to 10 minutes to complete and your responses are strictly confidential.
Your opinions are important to us so that we can continually improve the experience for members like you. We appreciate your time and your support. |
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What is your relationship to Learning Ally, formerly Recording for the Blind & Dyslexic? |
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How would you grade your experiences with the following products:
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What other DAISY players have you used? Please select any that you have used or owned. |
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Why did you decide to purchase the Audio app? |
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We would like to make it easy for members to purchase and use our Audio app to play Learning Ally materials. For each step, from the app purchase through to playing a title, please indicate how easily you were able to perform the installation process.
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| Do you have any additional comments on the ease of use of the app? | | |
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How well did the app meet your expectations for an easy playback experience? |
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Why did you choose to download the ReadHear software? Please select any options that factored into your decision. |
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We noticed that you downloaded but did not activate ReadHear. What reason(s) account for this? |
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We would like to make it easy for members to use ReadHear to play Learning Ally materials. For each step, from ordering the software through to playing a title, please indicate how easily you were able to perform the installation process.
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| Do you have any additional comments on the ease of use of the software? | | |
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Our current process for getting electronic audio book files onto your computer utilizes a software program called the "Download Manager." Please help us to understand what aspects of the audio book download process need improvement by rating the use of each feature below.
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| Do you have any additional comments on the Download Manager? | | |
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What is the operating system of the computer or computers you use to access Learning Ally materials? |
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If you had difficulty ordering, downloading, installing, or using our products, where did you go for help?
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What other sources do you currently use to obtain audiobooks? Please select all of the services you have used in the last six months. |
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How would you grade your past experiences with these other content providers?
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Overall, how would you grade your experience with Learning Ally, formerly Recording for the Blind & Dyslexic? |
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| Is there anything else you would like us to know about your experiences with our programs and services? | | |
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We appreciate your help in improving the audio learning experience for all members. May we contact you in the future for a more detailed conversation about your experiences with Learning Ally? |
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Would you be interested in joining a User Group involved in actively designing and testing new Learning Ally products? |
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