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Emergency Provision and Modification of Benefits and Service to Members |
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26. Are there contingencies in place to expand the following services to accommodate a surge in calls in the event of a disaster?
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* 27. Do you have a process in place for provisional/emergency credentialing of providers? |
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Emergency Provision and Modification of Benefits and Service to Members |
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28. In your experience, are there legal or regulatory barriers in place that hinder making changes in your business practices and policies during or after a disaster?
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Relationship with Other Health Care Stakeholders and Public Health Entities - National, State and Local |
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* 29. Do you share with emergency officials (e.g. state or local public health officials) any information on your contingency plans? |
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30. Is it clear to you whom to call or notify within regulatory agencies in the event of a disaster or a public health emergency?
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Relationship with Other Health Care Stakeholders and Public Health Entities - National, State and Local |
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* 31. How often do you update the list of emergency contacts with federal, state, local agencies and government? |
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* 32. Does your organization routinely participate in external (national, state or local) emergency preparedness drills and exercises? |
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Relationship with Other Health Care Stakeholders and Public Health Entities - National, State and Local |
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33. How often does your organization participate in external emergency preparedness drills and exercises?
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Relationship with Other Health Care Stakeholders and Public Health Entities - National, State and Local |
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* 34. Please describe reasons for your plan's not participating in external emergency preparedness drills and exercises (Check all that apply) |
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Lessons Learned and Best Practices |
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* 35. As a second phase of the project, AHIP will do brief follow up interviews with some health plans, to gather more qualitative information regarding internal plan emergency preparedness and external multi-stakeholder emergency preparedness. Your response to these three questions would assist us in planning for Phase 2.
Is your organization interested in participating in a forum to share best practices and lessons learned? |
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* 36. Are there are lessons learned from past experiences your organization would like to share? |
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* 37. Are there disaster preparedness and response best practices that you would like to share? (If you want to share any documents, describing your disaster preparedness and response activities, you can send them to [email protected]) |
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If yes, please provide the name of the contact person and brief description of best practices: |
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