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2016
October
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Exit Survey
ICT LANDSCAPE AND NEEDS ASSESSMENT SURVEY
As announced in this year’s NCSS annual general meeting, NCSS is embarking on providing shared services to the VWO members and the first phase will focus on Information & Communication Technology (ICT). This survey is part of our ongoing effort to understand the reality among our VWO members. Your participation will assist us to identify, and, put forth initiatives that would meet your current and future needs and priorities.
The survey comprises of 12 questions and it would take approximately 15 - 20 minutes to complete the survey. The questions are largely in multiple choice format with several open-ended ones. This survey is intended to be completed by one of the following personnel:
• Executive Director
• ICT Director / Manager
• Board Member overseeing ICT matters
• Any other individual who is responsible for overseeing ICT matters
This survey will close at 2359hrs on 4 November 2016. Your individual response will be kept confidential and only aggregated data will be presented (if necessary).
If you have queries pertaining to the survey, please contact the appointed partner as per below:
Empact Pte Ltd
Kevin Adhiprana
Tel: 6536 3167
Email:
[email protected]
*
What is your organisation name?
How satisfied are you with the following:
ABC
-
DEFG
-
What is the size of your VWO?
less than 15 employees
between 15 employees and 50 employees
more than 50 employees and less than 100 employees
more than 100 employees and less than 250 employees
250 employees and aboveĀ
*
What is your role in the VWO ?
IT head
Executive director
Board member in charge of IT
Other
What are the internet and hardware facilities that are currently adopted by your VWO?
Internet connection with wifi
LAN based internet connection
Mobile device (e.g. iPad, tablet)
ServerĀ
Other
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
N/A
*
Website
*
Customer Service
*
Overall
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Website
Customer Service
Overall
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