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2015
March
S
Suppliers satisfaction questionnaire
Suppliers satisfaction questionnaire
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Good Day,
You are invited to participate in our survey aiming to understand both the relationship you have with your buyer(s).
The aim of this questionnaire is understand how communication, pressure, relationship and financial objectives are handled by the employee in his work within the company and with the buyers
In this survey, approximately people will be asked to complete a survey that asks questions about communication, dependency, commitment, pressure, turnover and relationship/respect.
It will take approximately 5 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project.
However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.
Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact M. DUPOND at 00 567 687 123 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How often do you communicate with your buyer?
Once a day
Once every 2 days
Once a week
Once every 2 weeks
Once a month
How would you describe your communication with your buyer?
Conflicting
Professional
Collaborative
Inexistent
Successful
The next questions relate to how you feel regarding relationship with your buyers. Please respond by indicating the degree to which each of the statements applies knowing that satisfied is positive and unsatisfied negative. How often did you experience each of the following feelings:
Highly satisfied Satisfied
Slightly satisfied
Neither satisfied or Slightly unsatisfied
Unsatisfied
Strongly unsatisfied
How do you qualify your buyers’knowledges about the market?
Are your objectives clear?
How would you describe the commitment of your buyer?
How would you describe pressure of your buyer?
How would you describe pressure of your hierarchy?
How is turnover impacting your relationship with you supplier?
How would you describe your relationship with your buyer?
According to you, how much does you supplier cares about you?
How would you define respect in your relationship with your supplier?
Which means of communication do you use?
Phone
Email
Face to face
Writing
You use an intermediary person
Do you get the impression that your buyers are dependant of you?
Always
Often
Sometimes
Very rarely
Never
How much your buyers are responsible for your objectives?
100%
80%
50%
30%
10%
0%
How do you feel with this job?
Proud
Happy
Respected
comfortable
richer
Stressed
Disappointed
For you what does the commitment at work mean?
Succeed in one’s objectives
Take risks
Take decisions
manage people
Negociate
Represent the company
What kind of pressure do you experience from your buyer?
Quality control
Sales objectives
Competition
Deadlines
What kind of pressure do you experience from your hierarchy?
Quality control
Sales objectives
Competition
Deadlines
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