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Surveys
2015
March
S
Supplier / buyer satisfaction questionnaire 2
Supplier / buyer satisfaction questionnaire 2
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If today we propose you to change job, how do you react?
Very happy
Hesitating
Anxious
Disappointed
I don’t mind
What kind of pressure do you experience from your buyer?
Quality control
Sales objectives
Competition
Deadlines
What kind of pressure do you experience from your hierarchy?
Quality control
Sales objectives
Competition
Deadlines
How many days per month do you work extra hours beyond your usual schedule? Enter the number of days:
What areas of the relationship with you supplier are impacted by the turnover?
Communication
Implication
Professionalism
Deadlines
Costs
Nothing
What is the impact of turnover on your behaviour in you job as a buyer?
Communication with colleagues
Implication at work
Fear of being fired
Team work projects difficult to follow up
Nothing
According to you, what are the main qualities of a supplier?
You can check several options (maximum 3 options)
Communication (both physical and virtual)
Respect / Professional ethics
Sense of persuasion
Listening
Tenacity
Stubborn
Trust
Durable collaboration
Honesty
Equal treatment vs. competitors
OTHER
What price reduction percentage, to the nearest tenth, did your firm give?
1% to 5%
5% to 10%
10% to 15%
15% to 20%
> 20 %
Please indicate how you perceive your current relationship with your selected logistics services provider would fit between the polar alternatives. The first line in each box should be compared with a "typical" relationship you have with other logistics services providers. The second line is the relative importance of this factor to your firm. How would you characterize this relationship?
Highly satisfied
Satisfied
Slightly satisfied
Neither satisfied or unsatisfied
Slightly unsatisfied
Unsatisfied
Strongly unsatisfied
Decreases our product costs
Increases our distribution costs
Creates managerial efficiencies for us
Degrades on-time delivery
Degrades accurate deliveries
Reduces our finished product price
Enhances our profit growth
Decreases customer service levels
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