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What in your view is the most important factor that affects organisational performance?
 
Political will by government backed by resources
 
Leadership by your Chief Executive
 
The existence of performance targets
 
Staff motivation and Pay
 
The legal powers to enforce compliance
 
 
 
Global conditions such as the global economic crisis, global anti-counterfeiting efforts and global efforts against corruption and money laundering are sources of pressure for improved organisational performance on public service organisations.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
National conditions, such as government pronouncements,targets, and policy statements (e.g., Vision 2020), media campaigns, private sector demands, civil society agitation and citizens opinions are sources of pressure on your organisation's performance.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
Better-than-the-norm public service performance is only possible if the politically-powerful groups in Nigeria allow it.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
A public service organisation is more likely to achieve better-than-the-norm performance if its reform efforts fit within the formal structure of the way that the public service is organised.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
Better-than-the-norm public service performance is more likely if there are interest groups that demand for it.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
The way in which an organisation undertakes its performance improvement efforts can overcome political constraints to performance.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
It is the mandate of a public service organisation that determines whether or not it can achieve better-than-the-norm performance, not management or political support.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
It is management and leadership that determines how an organisation performs, not mandate or political support.
 
Strongly Agree
 
Agree
 
Neutral
 
Disagree
 
Strongly Disagree
 
 
 
There was a conscious decision to improve the performance of my organisation taken at a specific point in time.
 
Strongly Agree
 
Agree
 
Dont Know
 
Disagree
 
Strongly Disagree
 
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