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Hello:
You are invited to participate in our survey Strategic Change. Your participation in this study is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.
Thank you very much for your time and support.
Please start with the survey now by clicking on the Continue button below.
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| Please indicate your age: |
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| Please indicate your race: |
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| In which business unit do you work? Please specify: | | |
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| What is your current level within your department? |
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| How many staff members report to you? |
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| How long have you worked for the organisation? |
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| In your opinion, is the organisation the "go-to" bank in South Africa? |
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| I am aware of what the organisation's strategy is: |
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| Which of the following regulations has affected the organisation the most in your opinion? Please indicate for each of the options:
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| The organisation's customer service is a competitive advantage: |
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| The training that I receive equips me for my role: |
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| I am rewarded based on my agreed objectives (KPIs): |
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| The leadership style aligns to the following: (Please indicate for each of the options)
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| My individual responsibilities and department role aligns with the company strategy and objectives: |
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| There is effective inter-departmental relationships or alignment in day-to-day operations when it comes to achieving the organisational strategy: |
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| The organisation's strategy is clearly communicated: |
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| I am equipped with the necessary resources (human, physical, and financial) to achieve the organisation's goals: |
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| The performance management system is clear and fair: |
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| The current technology is effective in supporting customer service: |
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| Management communicates changes in strategy and structure effectively and timeously: |
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| Collective leadership and engagement at all levels provides the right guidance to assist employees in executing the strategy: |
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| I am aware of the organisation's current structure (divisional, functional, process, etc.): |
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| The appropriate communication channel (email, intranet, roadshows etc.) is always used to inform employees of changes in the organisation: |
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| The organisation's strategy enables a competitive advantage: |
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| The organisational structure supports the following areas: (Please indicate for each of the options)
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| The organisation treats all employees equally on the following areas: (Please indicate for each of the options)
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| Performance measures are aligned to the organisation strategy and goals: |
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| The organisation's strategy supports the vision: |
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| Leadership is effective in executing the strategy in terms of the following: (Please indicate for each of the options)
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