Starbucks Customer Service

Exit Survey »

What gender are you?

Male

Female

Other

How old are you?

Under 10

11-18

18-35

Over 55

Why do you go to Starbucks?

How often do you go to Starbucks?

Never

1-3 times/week

over 3 times/week

Everyday

What do you think about Starbucks Customer Service?

What is it in Starbucks made you satisfied with customer service(Select all that apply)?

Do you think Starbucks need to improve Customer Service?

No, I do not want to change anything.

Yes, I do. State what Starbucks could improve

If you are working for Starbucks, do you enjoy it?

Yes, I do.

No, I do not.

Do you think the staff as well as you can make customers feel satisfied when they come to Starbucks? Explain for your answer. (Select your answer and Explanation)

Yes, I do.

No, I do not.

Explanation

Human Resource Management concerntrates and helps Starbucks'staff have enough advanced skills to serve Customers. And if you are a staff, do you think so?

THANK YOU