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Exit Survey
 
 
Which nationality are you? Where are you from?
 
Swiss
 
International
 
 
 
Where do you live?
 
Lausanne + agglomeration (Locals)
 
Out of Lausanne (Commuters)
 
 
 
Which Starbucks are you often going to in Lausanne?
 
Lausanne Gare
 
St-François (incl. St.-Laurent)
 
 
 
Are you going to Starbucks for...
 
Drinks
 
Food
 
Both
 
 
 
How did you ear about Starbucks gare?
 
Word-of-mouth (friends & family)
 
Proximity (aside your place)
 
Accessibility (on your way)
 
Advertisement
 
Other
 
 
 
 
Are you going to Starbucks for ...
 
Take away
 
Experience & atmosphere
 
 
 
How much time spent in average at Starbucks?
 
1min < 15min
 
15min ≤ 60min
 
> 60min
 
 
 
Why would you go to Starbucks instead a competitor? (One word)
   
 
 
 
What is your first preferred alternative to Starbucks?
 
McCafé
 
Nespresso
 
Segafredo
 
Café & restaurant
 
Other