This free survey is powered by QUESTIONPRO.COM
0%
Exit Survey »
 
 
Please take a moment of your time to complete this very important survey. You will only receive this survey one time a year, there are only 8 questions, and the results are critical in continuing to improve the service you receive.

Please know your honesty, openness, and specifics of past experiences and future expectations will be treated with the utmost respect and confidentiality. Thank you, in advance, for your feedback!
 
 
 
 
1. How satisfied were you with the services you received from Dana Minton, Staffing & Scheduling System Administrator, over the last year?
 
Extremely satisfied
 
Very satisfied
 
Moderately satisfied
 
Slightly satisfied
 
Not satisfied at all
 
Comments:
 
 
 
2. How prompt was the service you received?
 
Extremely prompt
 
Very prompt
 
Moderately prompt
 
Slightly prompt
 
Not prompt at all
 
Comments:
 
 
 
3. How thorough was Dana in finding resolution to your question, concern or need?
 
Extremely thorough
 
Very thorough
 
Moderately thorough
 
Slightly thorough
 
Not thorough at all
 
Comments:
 
 
 
4. What recommendations would you offer to improve Dana's overall performance and your level of satisfaction?
 
Please provide comments below:
 
Comments:
 
 
 
5. Are there any challenges preventing you from using the Staffing & Scheduling application? (Select all that apply)
 
Data is inaccurate
 
Need for more training
 
Not useful for the way this unit operates
 
Most employees are exempt
 
Takes too much time
 
Other

 
 
 
6. How often is Daily Maintenance done on your schedule (most often)?
 
Daily
 
Weekly
 
Biweekly
 
Not at all
 
Other
 
 
 
7. Which of the following do you record on your schedule on a regular basis?
 
All PAL requests
 
FMLA
 
Tardies
 
Unscheduled Absences
 
On Call
 
Call Ins
 
Charge Assignments
 
Meetings
 
Management Time
 
Other

 
 
 
8. What are your API training needs?
 
Schedule management
 
Balancing grid
 
Reporting
 
Current staffing overview
 
ActiveRoster
 
Time & Attendance
 
Other

 
Survey Software Powered by QuestionPro Survey Software