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2013
July
S
Staffing & Scheduling Satisfaction Survey
Staffing & Scheduling Satisfaction Survey
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Please take a moment of your time to complete this very important survey. You will only receive this survey one time a year, there are only 8 questions, and the results are critical in continuing to improve the service you receive.
Please know your honesty, openness, and specifics of past experiences and future expectations will be treated with the utmost respect and confidentiality. Thank you, in advance, for your feedback!
I Agree
1. How satisfied were you with the services you received from Dana Minton, Staffing & Scheduling System Administrator, over the last year?
Extremely satisfied
Very satisfied
Moderately satisfied
Slightly satisfied
Not satisfied at all
Comments:
2. How prompt was the service you received?
Extremely prompt
Very prompt
Moderately prompt
Slightly prompt
Not prompt at all
Comments:
3. How thorough was Dana in finding resolution to your question, concern or need?
Extremely thorough
Very thorough
Moderately thorough
Slightly thorough
Not thorough at all
Comments:
4. What recommendations would you offer to improve Dana's overall performance and your level of satisfaction?
Please provide comments below:
Comments:
5. Are there any challenges preventing you from using the Staffing & Scheduling application? (Select all that apply)
Data is inaccurate
Need for more training
Not useful for the way this unit operates
Most employees are exempt
Takes too much time
Other
6. How often is Daily Maintenance done on your schedule (most often)?
Daily
Weekly
Biweekly
Not at all
Other
7. Which of the following do you record on your schedule on a regular basis?
All PAL requests
FMLA
Tardies
Unscheduled Absences
On Call
Call Ins
Charge Assignments
Meetings
Management Time
Other
8. What are your API training needs?
Schedule management
Balancing grid
Reporting
Current staffing overview
ActiveRoster
Time & Attendance
Other
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