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Surveys
2013
April
S
SPD client 2
SPD client 2
SPD Client Survey
0%
Exit Survey
The purpose of this research is for SPD to serve you better. It is very important for us to get your feedback. Your time and support are highly appreciated. It will take approximately five minutes to complete the questionnaire.
Your survey responses will be strictly annonymous and confidential. Data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Sherif Khattab by phone [Phone Number] or by email at
[email protected]
Please start with the survey now by clicking on the Continue button below.
Which of the following statements best describe SPD Consultancy (Select all that apply)?
Professional consultant service provider
Detail oriented
Knowledgeable
Driven to deliver
How would you agree with the following?
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
SPD has enough exposure in the market
SPD should be more active in social media activities (i.e. web pages, twitter, linked in news feeds, etc.)
Our phone communication is efficient
Our email communication is efficient
Based on your experience with SPD, our representatives are:
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Courteous
Responsive
Friendly
Enthusiastic
Informative
How would you rate our response time in relation to technical and commercial proposal submittal?
Slow
Average
Fast
Please drag and rank the following in order of interest: (1
st
being the highest and 5
th
being the lowest)
Drag your choices here to rank them
Our response time
Quality of feedback
Quantity of feedback
Quality of service
Problem solving skills
How satisfied are you with the following:
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Our response time
Quality of feedback
Quantity of feedback
Quality of service
Problem solving skills
Overall performance
How would you rate our charges?
Below market rates
Aligned with market rates
Above market rates
Would you engage in business with SPD consultancy again?
Yes
No
Would you recommend us to others?
Yes
No
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