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Surveys
2014
January
S
Southland Customer Satisfaction Survey
Southland Customer Satisfaction Survey
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Your Name
What is your title?
How does our service quality compare to services offered by our competitors?
Much better
Slightly better
About the same
Slightly worse
Much worse
In general, how satisfied are you with the employees you interacted with?
Extremely satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Extremely dissatisfied
In general, how satisfied are you with our new product?
Extremely satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Extremely dissatisfied
How likely are you to recommend our new service?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
How knowledgeable were the customer service representatives you interacted with?
Extremely knowledgeable
Very knowledgeable
Moderately knowledgeable
Slightly knowledgeable
Not at all knowledgeable
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