This free survey is powered by
  1. Surveys
  2. 2016
  3. April
  4. S
  5. South African Broadband Survey
0%
Questions marked with a * are required Exit Survey
 
 
* Which type of connection do you use as your primary broadband service?
 
ADSL
 
VDSL
 
Telkom fibre to the home
 
Telkom LTE (fixed service)
 
Vodacom mobile (3G or LTE)
 
MTN mobile (3G or LTE)
 
Cell C mobile (3G or LTE)
 
Telkom mobile (3G or LTE)
 
MWEB mobile
 
Afrihost mobile
 
iBurst wireless
 
Neotel wireless
 
NeoBroadband fibre
 
Vumatel fibre
 
MultiChoice Smart Village fibre
 
Other
 
 
 
 
* How likely is it that you would recommend your current broadband service to a friend or colleague? (0 = not at all likely, 10 = extremely likely)
 
0
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
 
 
What are the main reasons for your score?
 
Price
 
Network performance (speed and reliability)
 
Customer support (online and telephonic support)
 
Billing
 
Website functionality (online client portal)
 
Other
 

 
 
 
Which ADSL or fibre Internet Service Provider do you use?
 
Telkom Internet
 
MWEB
 
Afrihost
 
Webafrica
 
Axxess
 
Vox Telecom
 
Cybersmart
 
OpenWeb
 
Internet Solutions
 
Crystal Web
 
Other
 
 
 
 
How likely is it that you would recommend your current ISP to a friend or colleague? (0 = not at all likely, 10 = extremely likely)
 
0
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
 
 
What are the main reasons for your score?
 
Price
 
Network performance (speed and reliability)
 
Customer support (online and telephonic support)
 
Billing
 
Website functionality (online client portal)
 
Other