Solid Ground Language Access Program Assessment To

Solid Ground and its programs will track and record languages spoken and American Sign Language usage in the household of our clients through program intake forms, communication with our bilingual staff, tracking of use of external language contractors and reviews of our financials to assess the language needs of our communities served and guage how we can offer appropriate access to our program services in these languages.

Exit Survey »

How many English as a Second Language (ESL) or Limited English Proficiency (LEP) clients were served by your program over the past year?

What language(s) are spoken in the clients household?

How did your program serve ESL and LEP clients? Check all that apply.

Internal Bilingual Employees

External Telephone Interpretation Service

External In-person Interpretation Service

External Translation Service

Other

If your program used internal bilingual employees, how often did those employees interpret and/or translate? Estimate the number of hours or use timesheetes from our payroll system.

What language(s) other than English do your program employees have capacity for?

Did your program have sufficient funds in your budget to pay for the language services needed?

Yes

Other

Are there bilingual employees within your program who you would deem it necessary to reclassify? Note: To qualify for reclassification, department directors/managers must verify that the position(s) require the use of a seond language at least five times per week or once per day on average (10%).

Yes

Does your assessment show a need to hire a new bilingual position specifically for a language need identified thru Q1 and Q2?

Yes

Unsure - please talk with the HR Director or Administrative Coordinator

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