Software market research

What is the name of the Billing Software you are using currently?

What do you like most about it?

Would you be willing to switch to a new software if it offered better services, features and cost? Yes or No.

What does your current billing software cost you? Do you feel it is reasonable?

Are there any issues with your current billing software? If yes, please describe.

If you could change one thing about your billing software, what would it be?

Do you prefer your customers paying by cash or by card?

What is the ratio (Approximately) of customers paying by card and the customers paying cash?

If you could make one change to the entire billing and payment process at your establishment, what would it be?

Do you have separate billing mechanisms for food and drinks?