This free survey is powered by
  1. Surveys
  2. 2014
  3. February
  4. S
  5. Software Development: BLESS
0%
Exit Survey
 
 
Dear colleagues,
As we have been users of Business Licensing Electronic Support System (BLESS) since xxxx as the one-stop-center for the application of licenses, approvals and permits. We would like to invite you to participate in our survey in accessing the current system and provide feedback on how we can further improve the system for the convenience of users, effectiveness and more importantly improved its efficiency.

In this survey, approximately 50 people will be asked to complete a survey that asks questions about infrastructure, frequency and leniency. It will take approximately 20 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported for academic purpose. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Mr. Anip at #3343 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
How often do you need to access to BLESS?
 
Daily
 
More than twice a Week
 
Weekly
 
Monthly
 
Quarterly
 
Other
 
 
 
 
How do you find the speed of the system?
 
Very Slow
 
Acceptable
 
Very Fast
 
 
 
How long have you used our products?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
How helpful is our company with your needs or questions?
 
Extremely helpful
 
Very helpful
 
Moderately helpful
 
Slightly helpful
 
Not at all helpful
 
 
 
Overall, are you satisfied with the performance of the software?
 
Extremely satisfied
 
Moderately satisfied
 
Slightly satisfied
 
Neither satisfied nor dissatisfied
 
Slightly dissatisfied
 
Moderately dissatisfied
 
Extremely dissatisfied
 
 
 
Considering the value you have received, do you think the price of our software is:
 
Much too high
 
Somewhat too high
 
Slightly too high
 
About right
 
Slightly too low
 
Somewhat too low
 
Much too low
 
 
 
How intuitive is our software's user interface?
 
Extremely intuitive
 
Very intuitive
 
Moderately intuitive
 
Slightly intuitive
 
Not at all intuitive
 
 
 
How often does the software crash?
 
Extremely often
 
Very often
 
Moderately often
 
Slightly often
 
Not at all often
 
 
 
How capable is the customer support for our software?
 
Extremely capable
 
Very capable
 
Moderately capable
 
Slightly capable
 
Not at all capable
 
 
 
How likely are you to use our company again in the future?
 
Extremely likely
 
Very likely
 
Moderately likely
 
Slightly likely
 
Not at all likely
 
 
 
How frequently do you use our products?
 
Extremely frequently
 
Very frequently
 
Moderately frequently
 
Very infrequently
 
Not at all frequently