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Dear all,
On behalf of the IPC Governing Board, I would like to inform you that the IPC will undertake valuable research projects during and after the Sochi 2014 Paralympic Winter Games that will investigate key aspects of the client’s experience at the Games.
Your participation in this research will be greatly beneficial in improving the experience for both yourself and others at future Paralympic Games, and therefore I highly encourage all of you to participate in order to propel the Paralympic Movement forward.
In order to take part, please click continue and fill in the Client Experience Questionnaire.
Kind regards,
Sir Philip Craven, MBE
IPC President |
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| * 2. What was your role during the Paralympic Games (select one): |
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| * 4. Select your age group: |
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| * 5. Including Sochi 2014, how many Paralympic Summer and Paralympic Winter Games did you participate in as a Games Official? |
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| 6. Apart from Sochi 2014, which were the most recent Paralympic Games you participated in as a Games Official? |
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| * 7. Please select the top five areas, which are most important for your Paralympic Games experience: |
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* Pre-Games Information
8. Please select the four most important of Pre-Games Information: |
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Sochi 2014 Experience
Pre-Games Information
9. How satisfied were you with the following Pre-Games Information that you received before the Sochi 2014 Paralympic Winter Games? (Rate from 'Very satisfied' to 'Very dissatisfied')
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| If you were dissatisfied/very dissatisfied with one or more areas of Pre-Games Information, it would be helpful if you could explain in more detail the reasons for your dissatisfaction. Please limit your comments to no more than the two most important reasons: | | |
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* Arrivals & Departures
10. Please select the four most important aspects of the Arrivals & Departure processfor Paralympic Games: |
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Sochi 2014 Experience
Arrivals & Departures
11. How satisfied were you with the following aspects of the Arrivals & Departure process during the Sochi 2014 Paralympic Winter Games? (Rate from 'Very satisfied' to 'Very dissatisfied')
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| If you were dissatisfied/very dissatisfied with one or more areas of the Arrivals & Departure process, it would be helpful if you could explain in more detail the reasons for your dissatisfaction. Please limit your comments to no more than the two most important reasons: | | |
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* Transport
12. Please select the four most important areas of Transport for you during Paralympic Games: |
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Sochi 2014 Experience
Transport
13. How satisfied were you with the following transport services during the Sochi 2014 Paralympic Winter Games? (Rate from 'Very satisfied' to 'Very dissatisfied')
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| If you were dissatisfied/very dissatisfied with one or more areas of the Transport, it would be helpful if you could explain in more detail the reasons for your dissatisfaction. Please limit your comments to no more than the two most important reasons: | | |
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* Accommodation
14. Please select the four most important aspects of Accommodation services during Paralympic Games: |
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Sochi 2014 Experience
Accommodation
15. How satisfied were you with the following accommodation services during the Sochi 2014 Paralympic Winter Games? (Rate from 'Very satisfied' to 'Very dissatisfied')
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| If you were dissatisfied/very dissatisfied with one or more areas of Accommodation, it would be helpful if you could explain in more detail the reasons for your dissatisfaction. Please limit your comments to no more than the two most important reasons: | | |
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* Workforce
16. Please select the five most important skills/features of OCOG workforce (paid staff/volunteers): |
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Sochi 2014 Experience
Workforce
17. How satisfied were you with the workforce (paid staff / volunteers) during the Sochi 2014 Paralympic Winter Games? (Rate from 'Very satisfied' to 'Very dissatisfied')
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| If you were dissatisfied/very dissatisfied with one or more aspects of workforce, it would be helpful if you could explain in more detail the reasons for your dissatisfaction. Please limit your comments to no more than the two most important reasons: | | |
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* Competition Venues
18. Please select the four most important aspects of the competition venues during Paralympic Games: |
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Sochi 2014 Experience
Competition Venues
19. How satisfied were you with the following aspects of the comeptition venues duringthe Sochi2014 Paralympic Winter Games? (Rate from 'Very satisfied' to 'Very dissatisfied')
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| If you were dissatisfied/very dissatisfied with one or more aspects of the compeition venues, it would be helpful if you could explain in more detail the reasons for your dissatisfaction. Please limit your comments to no more than the two most important reasons: | | |
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* Catering
20. Please select the four most important aspects of Catering during Paralympic Games:
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Sochi 2014 Experience
Catering
21. How satisfied were you with the following aspects of Catering during the Sochi 2014 Paralympic Winter Games? (Rate from 'Very satisfied' to 'Very dissatisfied)
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| If you were dissatisfied/very dissatisfied with one or more aspects of the Catering, it would be helpful if you could explain in more detail the reasons for your dissatisfaction. Please limit your comments to no more than the two most important reasons: | | |
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Overall Sochi 2014 Experience
22. How satisfied are you overal with your Sochi 2014 Paralympic Winter Games experience? (Rate from 'Very satisfied' to 'Very dissatisfied')
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| If you were dissatisfied/very dissatisfied with your overall Sochi 2014 experience, it would be helpful if you could explain in more detail the reasons for your dissatisfaction. Please limit your comments to no more than the two most important reasons: | | |
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| 23. What suggestions, if any, do you have to improve to improve your Paralympic Games experience? | | |
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| 24. Do you agree to be contacted by the IPC with regards to this study to provide for detailed feedback to one or more of your answers? |
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| 25. Please provide your full name and email address:
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