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  5. SNUG Welcome Survey

SNUG Welcome Survey

Welcome to the Select Noble Users Group (SNUG)
 
 
We would like to invite you to join the Select Noble Users Group.
Membership is included for anyone with an active support plan. The Select Noble Users Group (SNUG) is designed to enhance the client’s investment in the Noble Systems contact center management solution. SNUG membership brings a variety of benefits to its members, including programs and events focused on building the relationship between Noble Systems and its clients.
 How Can You Get Started?
 
 
 
1. Register for the SNUG website
Join the online SNUG community at www.nobleusersgroup.com -- “Where our Clients Connect”.
The site offers you the inside track to system information and to other Noble users. You will have access to interactive peer-to-peer discussion groups, product updates, training class schedules, event information, and more.
 
 
 
* 2. Attend the SNUG Conference
Noble Systems hosts the annual SNUG Conference. The conference includes 2 days of sessions addressing current issues influencing the contact center industry as a whole, as well as focusing on specific issues that affect vertical markets. The 2010 Conference is scheduled for April in Atlanta. (Visit the SNUG 2009 website.)

How likely are you to attend SNUG 2010?
Note: This is not a commitment to attend the conference. The data is for informational and planning purposes only.
 
Very Likely
 
Somewhat Likely
 
Not Likely
 
 
If Very Likely or Somewhat Likely, how many people might attend from your company?
   
 
 
If you answered "Not Likely" above, please tell us why:
   
 
 
* Please rank the following items in order of importance to your decision to attend the conference.
(1 = most important | 6 = least important)
Agenda Content
Free Certification Workshops
Industry Speakers
Networking with Other Users
Product Demos
Registration Cost
 
 
 
* 3. Participate in Noble NOW
Noble Systems hosts the Noble NOW webinar series. Noble NOW seminars include coverage of hot topics, new technologies, and time-saving tools for the contact center industry.

What sessions/topics and information would you like to see included in Noble NOW?
   
 
 
 
* Company Name:
   
 
 
* How many seats are in your center?
 
1-25
 
26-50
 
51-100
 
101-150
 
151+
 
 
* What type(s) of applications are managed in your contact center?
(Please check all that apply.)
 
Appointment Setting
 
Collections
 
Customer Service
 
Fundraising
 
Lead Generation
 
Surveys
 
Telemarketing/Telesales
 
Other
 

 
Please contact [email protected] if you have any questions regarding this survey.
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