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2007
April
S
SNUG 2007 Conference Survey
SNUG 2007 Conference Survey
SNUG 2007 Conference Survey
Thank you for attending the SNUG 2007 Conference! How did we do? Your feedback will help us plan future Users Group events.
0%
1.
General Sessions:
Please rate each of our General Sessions, including Keynote Speakers, Panel of Experts, and Casino & Derby Night.
Excellent
Good
Fair
Other
Did_Not_Attend
*
Frank Bucaro: Trust Me! Insights into Ethical Leadership (Wednesday morning)
*
David Yoho: Letting Others Have it Your Way (Thursday morning)
*
Panel of Experts (Thursday afternoon)
*
Casino & Derby Night
2.
User Track:
Please rate each of our User Track sessions.
Excellent
Good
Fair
Other
Did_Not_Attend
*
Introduction to Noble Composer
*
Introduction to Noble Maestro
*
Making the Most of the Noble Manager Suite
*
Improving List Performance with Noble List Management
*
Using the Noble IVR Suite to Increase Efficiency
*
Deploying and Managing Remote Agents
3.
Operations Track:
Please rate each of our Operations Track sessions.
Excellent
Good
Fair
Other
Did_Not_Attend
*
Building Your Business in the Global Marketplace
*
Best Practices for Noble Composer
*
The Signs of Success
*
Unifying the Agent Desktop with Noble Composer
*
Best Practices for Noble Reporting
*
Improving Employee Performance with Online Tools
4.
Special Topics Track:
Please rate each of our Special Topics Track sessions.
Excellent
Good
Fair
Other
Did_Not_Attend
*
The Evolution of Performance Management
*
Improving Collections Performance with Analytics
*
Spotlight on Compliance
*
Disaster Planning - Is Your Contact Center Prepared?
*
I Want That! Collection Technology Trends
*
Beyond Support - Professional Services from Noble Care
*
5.
How did you hear about the SNUG Conference?
(You may select more than one response.)
Email
Mailing
Sales Rep
Web
Other
*
6.
What was your PRIMARY reason for attending the SNUG Conference?
(Please select only one response.)
Content
Networking
Professional Development
Speakers
Other
*
7.
Did the SNUG Conference fulfill your reasons for attending?
(Please select only one response.)
Yes - Absolutely!
Yes - It mostly fullfilled my reasons for attending.
No
*
8.
On a scale of 1 to 5, how would you rate your overall SNUG Conference experience?
5 (Best)
4
3
2
1 (Poor)
*
9.
What did you like most about this year's event?
*
10.
What can we improve or change for future meetings?
*
11.
Would you recommend the SNUG Conference to other users?
Yes - Absolutely!
Maybe
No
Please contact
[email protected]
if you have any questions regarding this survey.
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