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Thank you for clicking through to the Elemental BPO self-administered SNAPSHOT Business Analysis (SBA) to assess your current level of business skills.

Your participation in the SBA is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point.

The SBA is provided as a free service. It looks at the management, operations, control systems, finance and marketing functions of your business designed to highlight the current strengths and weaknesses of your business.

The SBA assumes the business has employees, although it should be noted that many of the questions are applicable to sole traders. It comprises 20 short questions and takes 15 minutes to complete.

Your SBA responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the SBA or the procedures, you may contact Elemental BPO at ++4 (0) 1254 831195 or email [email protected]

In submitting your answers you will obtain your score with brief feedback and recommended action if required.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
* Name
   
 
 
* Email Address
   
 
 
* Primary Contact Number
   
 
 
Secondary Contact Number
   
 
 
* Street Address Line 1 (Building number and street name OR building name if applicable)
   
 
 
Street Address Line 2 (Street name and number, if applicable, when building name was used on line 1)
   
 
 
* Locality/Village name (if applicable) AND/OR Post City or Township name
   
 
 
* Postcode
   
 
 
* You are certain that 100% of the workers in your business use a systematic process to implement the key strategies of your company?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You are certain that 100% of the workers in your business know how their specific work tasks influence your key company goals?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You are certain that 100% of the workers in your business understand your company’s most important goals?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You know that the leaders & management in your business spend appropriate time teaching workers how to carry out the vision and values of your company?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You know that open communication between leaders, management and your employees occurs regularly concerning how your business meets its key goals?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You know that the leaders and management in your business follow-up regularly with workers to ensure that tasks are completed on time?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You are 100% certain that your business maintains high productivity, high employee morale and little turnover among your employees?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* Your business consistently rewards and recognizes excellent employee performance?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* In your business, there is ongoing training, retraining and advanced training for leaders, management and employees?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* In your business, duties and responsibilities are delegated where possible?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* Authority to make decisions is respected in your company?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* Your business always maintains sufficient cash flow to meet operational needs?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* Leaders and management in your company are clear about your daily break-even rates when expenses are compared to profits?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* Your business stays ahead of your competitors by eliminating waste and producing high quality services and products for your customers?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You conduct regular competitor analysis to better position your products and or service in your market?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You and your management team use key performance indicators (KPIs), a customer relationship management system (CRM) and other Management Information to regularly review your business objectives?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You and your management team reconcile your marketing and sales activity to your business plan regularly, i.e. weekly; biweekly, monthly, quarterly, biannually or annually?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You have a clear brand and marketing strategy defining how you are going to win contracts and/or work and this is understood by everyone in your business?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You maintain strict financial control by relying on key management accounting financial ratios for management control of your business?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
 
 
 
* You are 100% confident that your management; operations, control, finance and marketing are functioning in unison with each other as against competing against each other?
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree