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  5. SmartaCare Feedback Survey
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Dear Esteemed Client,

We want to thank you for purchasing our product, SmartaCare. Please help us to better understand your needs by completing the survey below. Thank you for your time.

Sincerely,

[Insert Name]
Head, Marketing Unit
eHealth4Everyone
 
 
How satisfied are you with SmartaCare based on the below criteria?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
* Overall quality
* Value
* Purchase experience
* Installation or first use experience
* Usage experience
* Ease of understanding
 
 
 
* How often do you use SmartaCare?

 
Once a week or more often
 
2 to 3 times a month
 
Once a month
 
Every 2-3 months
 
2-3 times a year
 
Once a year or less often
 
Do not use
 
 
 
* Overall, how satisfied are you with SmartaCare?
 
Very Unsatisfied
 
Unsatisfied
 
Somewhat Satisfied
 
Very Satisfied
 
Extremely Satisfied
 
 
 
* Compared to other similar products that are available, would you say that SmartaCare is:
 
Much better
 
Somewhat better
 
Almost the same
 
Somewhat worse
 
Much worse
 
Don't know or never used
 
 
 
* Would you recommend SmartaCare to others?
 
Definitely, will recommend
 
Probably will recommend
 
Not sure
 
Probably will not recommend
 
Definitely, will not recommend
 
Never Used
 
 
 
* Based on your experience with SmartaCare, how likely are you to again use a product from eHealth4Everyone?


 
Somewhat Unlikely
 
Very Unlikely
 
Unsure
 
Very Likely
 
Extremely Likely
 
 
 
If you could add a feature to the product, what would it be?
   
 
 
 
If you could remove a feature from the product, what would it be?
   
 
 
 
Thank you for your feedback.