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2013
April
S
Skipjack Assessment
Skipjack Assessment
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Orders with special instructions stop in what queue?
Supplier Assistance Queue
Pending Instructions Delivery Queue
Duplicate Check Queue
Manual Assignment Queue
Which queue holds integration orders that fail validation:
Exceptions Hot Queue
Exception Queue
Electronic Errors Queue
Which of the following is not listed in the Options menu:
Flag to personal interest queue
Reassign vendor
Change order status
Work today flag
Modify order details
Which enables you to search for an associate with coverage in a particular geography?
Order Search
Client Search
Vendor Search
Firm Search
To send a fee request to supplier, I would use which of the following options?
Vendor Support Ticket
Supplier Assistance Button
Vendor Fee Ticket
Email to STARS Supplier
What should I check prior to assigning an associate to a order?
Which of the following are vendor ranks:
Gold
Bronze
Silver
Platinum
None of the above
All of the above
Which option do you choose to remove a vendor assigned to an order:
Change Order Status
Reassign Vendor
Remove Vendor
Modify Order Details
Map Order
In skipjack, Addendums are called?
Case numbers are entered on which tab?
Other Information
Property Information
Client Information
FHA/VA Information
Co-Borrower Information
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