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  1. Surveys
  2. 2011
  3. October
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  5. Skin Revival Customer Service

Skin Revival Customer Service

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Dear Customers:
You are invited to participate in our survey [Skin Revival Customer Service]. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this survey. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Skin Revival at 6323 0823 or by email at [email protected] .

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
In evaluating your most recent facial experience, was the quality of service you received:
 
Very Poor
 
Unsatisfactory
 
Average
 
Satisfactory
 
Superior
 
 
 
Please describe if there was any particular aspect of the service that you are completely satisfied with.
   
 
 
 
What do you find least appealing about the service?
   
 
 
Is your therapist
Strongly Disagree Disagree Neutral Agree Strongly Agree
Courteous
Knowledgeable
Well trained
Act in my best interest
adhere to professional standards of conduct
 
 
 
How likely would you come back for the service, serve by the same therapist?
 
Definitely
 
Probably
 
Might of might not
 
Probably Not
 
Definitely Not
 
 
 
Would you recommend this service to others?
 
Definitely
 
Probably
 
Might or might not
 
Probably Not
 
Definitely Not
 
 
 
Considering the overall value of the service you have paid for, was it
 
Exceptional value
 
A good value
 
Poor value, not worth
 
Not sure
 
 
 
Based on your experience, what price would you expect to pay for?
   
 
 
 
We sincerely appreciate any comments or suggestions you have which will improve your satisfaction with Skin Revival's services.
   
 
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
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