Site based Mental Health Satisfaction

1. Do you have a set time each month/week to follow up with the BHN staff on specific referred children? How often do you desire an update?

Yes, once a week

Yes, once a month

No, but would like one

Feel that we communicate enough

2. How do you invision follow up on referred cases and has this been done to your satisfaction?

I would like something written each month

A short conversation in enough

An email would be fine

I feel that I know what is going on with the cases referred to BHN

I do not feel that I have enough follow up on the cases from BHN

3. Have the referrals been contacted by BHN staff in a timely manner?

Yes

No

4. Have there been any logistical issues, i.e. space for seeing children and families, time of day to see children, trouble with getting consents, etc.

Yes, space is an issue at out school

Yes, it is hard to schedule with clinician

Yes, it is hard to get families to agree to school based treatment

No, all seems to be running smoothly

Clinician does not seem to be available at the times that our school needs

5. Have you received any feedback from families that would be helpful to us to offer quality services?

Yes, families are happy with the service

No, families are not happy with the service

Families have complaints regarding the service

Families seem to be engaging with the therapist

Families would like to see more outreach done in their homes

Families need more communication about what is happening in therapy

6. If BHN also runs a parent group at your school, how do you think that this group is going? What is going well for the group and what are the challenges?

The group ran very well

The group had many problems

It was hard to get parents to come to the group

The parents that can seemed pleased with the group

We need to come up with better logistics for the group next time

I would like to run another group at my school in the spring

7. If you did not have a aprent education group in the fall would you like one in the spring?

Yes

No

Possibly next year in 2011-2012

8. Would you like a call from BHN staff regarding either site based services or any other mental health issues at your school?

Yes, from my clinician's supervisor

Yes, from program development

No, not at this time

9. Is there anything else that would help BHN to offer better services at your school?