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How satisfied are you with the following:
Overall cleanliness of the hospital
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
Not sure
 
 

Efficiency of nursing care
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
Not sure
 
 

Friendliness and courtesy of the staff
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
Not sure
 
 

Convenience of location for you
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
Not sure
 
 

Cost to you
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
Not sure
 
 
 
What kind of medical insurance coverage do you have?
 
None
 
Private
 
Employer sponsored
 
Medicaid
 
Medicare
 
Not sure
 
Other
 
 
 
 
How many times have you and any member of your family been to your doctor in the last year?
   
 
 
 
Which source of care would you prefer if you had a personal injury that could be handled equally well by each of these sources of health care:
 
I would prefer to go to a walk-in clinic
 
I would prefer to go to my personal physician
 
I would prefer to go to the hospital emergency room
 
Other
 
 
 
 
If you or a member of your family have received medical care at another hospital while living in the [HOSPITAL] area, why did you choose the other hospital?
 
A specialist was available
 
Special hospital care was required that was not available in the local area
 
My physician practices there
 
More familiar with that hospital
 
Wanted a second opinion from another physician
 
Religious preference
 
Cost was too high in the local area
 
Other
 
 
 
 
When making health care decisions for your family, who is the primary decision maker?
 
Male (or husband)
 
Female (or wife)
 
Jointly (both husband and wife)
 
 
 
What have you heard about the care patients receive at [Hospital]?
   
 
 
 
Age of person completing this questionnaire:
   
 
 
 
Marital status of person completing this questionnaire:
 
Married
 
Widow(er)
 
Divorced or separated
 
Have never been married
 
Please contact [email protected] if you have any questions regarding this survey.
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