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Surveys
2014
August
S
Shared Services Survey 2014
Shared Services Survey 2014
CBRE Shared Services Staff Survey 2014
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Exit Survey
Bob Sulentic has established a strategic objective for the company to be World Class. He has identified our Shared Services as being important elements of the strategy, including:
- Obsessive focus on operational excellence
- Investing in our operating platform
- Attracting the best people
- Creating the industry's best operating platform to support our talent
- An entrepreneurial culture known for teamwork and collaboration
CBRE is therefore working to build a world class operating platform which actively supports every aspect of your work which will enhance our brand and give you a competitive advantage over your competitors.
Please take a few minutes to complete this survey, which will be repeated annually and used to benchmark and improve our performance. There are 10 simple questions which ask for your views on the Shared Services functions that you have identified as having frequent interaction with.
Please answer based on your general experience of dealing with each function. At the end of the survey you will have an opportunity to make any additional comments about your views and experiences in dealing with our Shared Services as a whole, and with each function individually.
Please be as candid and honest as possible with your answers and comments. Individual responses will be kept confidential. All results will be reported in aggregate and comments will not be attributed to the respondent.
Your Name: (Your name will not be associated in any report with your answers)
Line of Business:
-- Select --
Asset Services
Brokerage - Agency
Brokerage - Occupier
Consulting
Capital Markets
GCS
Marketing
Project Management
Research
IT
Valuation and Advisory
Country:
-- Select --
Argentina
Australia
Austria
Belgium
Belize
Bermuda
Bolivia
Botswana
Brazil
Bulgaria
Canada
Chile
China
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Ecuador
Egypt
Finland
France
Germany
Ghana
Greece
Guam
Haiti
Honduras
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kingdom of Bahrain
Latvia
Luxembourg
Malaysia
Mexico
Montenegro
Morocco
Netherlands
New Zealand
Norway
Oman
Panama
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Saudi Arabia
Serbia
Singapore
Slovakia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Tunisia
Turkey
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States of America
Venezuela
Vietnam
Zimbabwe
I understand what our Shared Services do and how to contact them when I need their input
Completely agree
Somewhat agree
No particular view
Somewhat disagree
Completely disagree
Overall
Finance
Legal
HR
IT
Marketing
Research
PMO
Please indicate which Shared Service(s) you frequently interact with:
Finance
Legal
HR
IT
Marketing
Research
PMO
Our Shared Services understand my business needs and objectives, and proactively responds to them
Our Shared Services regularly seek out opportunities to partner and collaborate with my area of the business
Our Shared Services consistently deliver high quality outputs and solutions to my needs
Our Shared Services are consistently innovative and entrepreneurial in their approach
Our Shared Services consistently attract and retain high quality talent
Engaging with our Shared Services is usually a positive and rewarding experience
Our Shared Services can reasonably be described as "Best In Class" amongst real estate services companies
Overall I would describe my level of satisfaction with our Shared Services as follows:
Overall
Finance:
Legal
HR
IT
Marketing
Research
PMO
CBRE Shared Services Staff Survey 2014
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