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Hello:
You are invited to participate in our survey . In this survey, home owners in western Pennsylvania will be asked to complete a survey that asks questions about how they choose electricians. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
How often do you need an elecrtrician?
 
Every month
 
Every 6 months
 
Once per year
 
1-2 years
 
every 3+ years
 
 
When trying to find an electrician what sources to you trust? ( 5 stars = very trusted 1 = not very trusted)
Angies list
Referral from friends or family
Google search
Yellow pages
 
 
 
How much of a role does cost have when choosing an electrician?
(1=not at all 10 = significant role)
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
 
 
On a scale of 1-10 how important is the quality of the electricians work?
(10=very important)
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
 
 
Have you ever had any bad experiences with an electrician? If so, please explain in detail.
   
 
 
 
If an electrician is needed, how long are you willing to wait for them to report to the job?
 
1 day
 
2-4 days
 
1 week
 
2 weeks
 
1 month
 
 
 
How often do you see vehicles advertising an electrician and their company? Do they look professional? Does it entice you to contact them when in need of electrical repairs or upgrades?
   
 
 
 
Are you more willing to hire an electrician who is more local than another?
 
Yes
 
no
 
 
 
Do you trust independent electricians or electrical contractor companys more?
 
independent electricians
 
electrical contractor companies
 
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