Service Evaluation Internet Service Provider - COP

Following your recent First Aid incident at Simone's Health Clubs, we would be obliged if you could complete the following survey in order that we may improve the services to our patrons and reduce the risks of any further injuries or incidents. Providing better health & safety to all clients and club members.

Overall, how do you feel about the provision of First Aid at Simone's Health Clubs?

Do you think that being a recognised International Training Centre for First Aid is important to you as a club member?

Which first aid services do you feel we should provide?

Automatic Defibrillator

Emergency First Responder

Cardio Pulmonary Resuscitation

Health & Safety at Work

First Aid (Sports & General)

In speaking with your Instructor, how would you rate the following?

Qualified in First Aid/Defibrillation

Professionalism

As professional as I expected

Professional

Neither professional nor unprofessional

Less professional than I expected

Unprofessional

When dealing with your first aid incident, how would you rate the attention provided?

Very efficient well presented and understandable

Professional and understandable

Sufficient to assist in the situation

Caring but insufficient knowledge

Uncaring and lack of procedure

Unhelpfull

Understanding of the problem

Very satisfied that my problem was understood

Somewhat satisfied that my problem was understood

Unsure that my problem was understood

My problem was not understood

Did not have the ability to solve my problem

Were you contacted the next day following the incident?

Yes

No

Do not remember

Other

How would you rate Simone's Health Clubs First Aidl support as compared to that of other companies?

much better than other companies' .

better than other companies' .

about the same quality as other companies' .

worse than other companies' .

much worse than other companies' .

I have never been in a first aid situation with other companies.

N/A

Thank you for completing the survey. If you require further assistance, please send an e-mail to [email protected] . We can also be reached at 01600 772223 24 hours a day, 7 days a week.