SecureFile | QuestionPro

1. Which StateNet SecureFile component do you use the most?

a) File Transfer

b) Secure Collaboration (workspace)

c) Mobile Access (dropbox)

2. On average how often do you use any of the SecureFile components?

3. Does the SecureFile service

a) Meet expectations

b) Exceed expectations

c) Fail to meet expectations – if you answered C please go to question 4.

4. If you selected C at question 3 please please provide details why it fails. If applicable please also suggest an alternative product that you have experienced that does meet your expectations.

5. Please state your reasons for using StateNet SecureFile:

Select all that are applicable

a) Data Security & Compliance

b) The ability to transfer files larger than 10 MB

c) File Collaboration with internal & external users

d) Mobile Access (dropbox)

e) I just like using new software

f) To address an existing business issue

g) To explore if SecureFile can facilitate new business processes

6. The production service (from August 2012) will be a full cost recovery service, with the cost likely to be $6 to $8 per user per month.

Will you:

a) Continue to use the service

b) Discontinue the use of the service

7. What do you see as the most effective way to deliver training to users?

a) Links to Accellion Web Site

b) YouTube Videos

c) Customised ‘how –to’ guides

d) Formal presentations/training

e) Use the Help menu

8. Please rank the following in order of interest (1 most important, 4 least important):

a) Improved Mobile functionality (IPAD, Iphone, Android, BlackBerry)
b) Implement the File Sync client between the Secure Workspace & desktop (KiteDrive)
c) Allow Access to the SharePoint & Lync clients (when it becomes available)
d) The ability to use your Network password (only for users that don’t have this option)

9. Other comments and feedback: