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ScooterPlus Rentals

0%
Exit Survey
 
 
How did you hear about ScooterPlus Rentals, a division of Lenox Medical
 
Google/Yahoo/Bing (Search Engine)
 
Word of Mouth
 
Hotel/Concierge
 
AAA
 
Airline
 
Travel Agent
 
Destination DC/Washington.org
 
EmailBrochures
 
Trip Advisor
 
Please enter your name. This is used to contact you regarding your concerns.
 
 
 
 
Please tell us whay you rented
 
Mobility Scooter
 
Power Wheelchair
 
Manual Wheelchair
 
Knee Walker
 
Hospital Bed

 
 
 
Please tell us why you rented our mobility device
 
Tourist
 
Local Resident
 
Family or friend visiting
 
Student
 
Attending convention/work
 
Corporate event
 
Airline requested rental

 
 
 
How would you rate the cleanliness of the device you rented?
 
It was dirty
 
You could have done better, but it worked
 
It was clean enough
 
Excellent
 
Any comments?
 
 
 
How easy was our reservation process?
 
Easy
 
Moderate
 
Difficult
 
If difficult, please give us your feedback
 
 
 
In thinking about your most recent experience with us, how would you rate the quality of customer service you received
 
Superior
 
Very Satisfactory
 
About Average
 
Somewhat Unsatisfactory
 
Very Poor
 
 
 
Would you recommend a friend or family member to us?
 
Yes
 
No
 
 
 
How satisfied were you with our delivery/Pick up service?
 
Superior
 
Very Satisfactory
 
About Average
 
Somewhat Unsatisfactory
 
Very Poor
 
Please specify, if applicable
 
 
 
How were you with the device you rented?
 
Superior
 
Very Satisfactory
 
About Average
 
Somewhat Unsatisfactory
 
Very Poor
 
 
 
Please briefly provide any additional information that would assist us in improving our services. Please include your name so that we may contact you to address any concerns you might have.
   
 
Thank you for choosing ScooterPlus Rentals, a division of Lenox Medical. We hope you had a pleasant experience with us.