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How satisfied are you with the overall quality of the following services provided by DAS:
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How closely did we follow timelines regarding testing, reporting and FIE procedures? |
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How closely did we follow timelines while providing direct services? |
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When contacting the DAS office, was the staff friendly and helpful? |
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How promptly did DAS provide you with feedback on reported issues and/or information requests? |
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How effective was the feedback given to you? |
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Did we follow protocols and procedures according to your expectations? |
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Were monthly invoices recorded accurately and to your satisfaction? |
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Was the service contract clear and easy to understand? |
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