Satisfaction Survey

Vision
To be the benchmark for excellent administration and the highest standards in our customer service

Mission
We aim to provide warm, friendly, prompt and effective service that exceeds our customers' expectations through innovative practices and continuous improvement

* Our frontdesk reception left a positive impact on you as a customer

Strongly Agree

Agree

Strongly Disagree

Disagree

* Our staff who served you was courteous, attentive and helpful

Strongly Agree

Agree

Disagree

Strongly Disagree

* How often do you conduct surveys?

Weekly

Monthly

Quarterly

Annually

* Our staff efficiently and professionally attended to your matters and needs

Strongly Agree

Agree

Disagree

Strongly Disagree

* Our staff provided overall quality customer service

Strongly Agree

Agree

Disagree

Strongly Disagree

Do you have any suggestions or comments which would help us make your next visit more enjoyable?

When you receive a service that is above and beyond, we would like to know. Thank you for helping us recognise our staff who went the extra mile to make your visit special. It will mean a lot to the person who receives it. What was the 'extra mile' and the name of the staff member who make your day special?