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Surveys
2013
January
S
Satisfaction Survey
Satisfaction Survey
EXCEL'S SATISFACTION SURVEY -ONLY 8 QUESTIONS
0%
Exit Survey
Please complete our satisfaction survey to assist us in monitoring our performance. Your responses will help us address any issues that you may have, target our products and services to meet your needs. To exceed our customer expectations for quality, delivery & service is key to our business relationships.
Your responses will be kept confidential. This survey will take approximately 4 minutes to complete.
Rating scale:
1-3 Very Poor | 4-7 Average | 8-10 Excellent
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1.Was your initial enquiry dealt efficiently & courteously?
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9
10
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2.Please rate the quality of the machine build & finish
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2
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9
10
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3. Please rate the quality of work produced.
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10
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4.Please rate the safety features of the machine.
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10
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5.Please rate the quality of the operation manual.
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10
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6.Did we meet your delivery requirements?
YES
NO
7.What influenced you to buy from Excel?
Price
Quality & Service
Existing User
Demonstration
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8.For future machine requirements, would you
consider purchasing from Excel again?
YES
NO
Any comments you wish to make:
This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. Excel Machine Tools Ltd. does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by Excel Machine Tools Ltd. in this regard and the recipient should carry out such virus and other checks as it considers appropriate. EXCEL MACHINE TOOLS LTD. Regd.in England No. 1596813 Registered address : Colliery Lane, Exhall, Coventry, West Midlands, CV7 9NW, England, UK
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