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Exit Survey
 
 
Please complete our satisfaction survey to assist us in monitoring our performance. Your responses will help us address any issues that you may have, target our products and services to meet your needs. To exceed our customer expectations for quality, delivery & service is key to our business relationships.

Your responses will be kept confidential. This survey will take approximately 4 minutes to complete.

Rating scale:
1-3 Very Poor | 4-7 Average | 8-10 Excellent
 
 
 
* 1.Was your initial enquiry dealt efficiently & courteously?
 
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* 2.Please rate the quality of the machine build & finish
 
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* 3. Please rate the quality of work produced.
 
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* 4.Please rate the safety features of the machine.
 
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* 5.Please rate the quality of the operation manual.
 
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* 6.Did we meet your delivery requirements?
 
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7.What influenced you to buy from Excel?
 
Price
 
Quality & Service
 
Existing User
 
Demonstration
 
 
 
* 8.For future machine requirements, would you
consider purchasing from Excel again?
 
YES
 
NO
 
 
 
Any comments you wish to make:
   
 
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