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Thank you for responding to our invitation to participate in this survey on satellite TV packages. You do not have to be a satellite TV user to participate. In return for completing the survey we will be pleased to enter you in a draw for a £50 Amazon voucher. It should take less than 10 minutes to complete the questionnaire - there are only two sections, one with some profile questions and then a section on the tv packages with six questions.
Your responses will be kept strictly confidential and will not be passed on to any third party or used for any purposes other than this research exercise. If you have questions at any time about the survey or the procedures please contact us by email at [email protected].
Please note that we will ask for your email address at the end of the survey. This is just so we can let you know if you win the draw.
Thank you very much for your time and support. Please read the background information below. The link to start the survey is at the bottom of the page.
Important Background
We are investigating the potential demand for a new satellite TV service in the UK.
The new service requires a satellite dish and will work with an existing Sky or Freesat one. It will require the purchase of a set-top box which is available in two variants: * A tuner that plugs into the TV to give access to the satellite channels (including HD) using a 7-day electronic programme guide and channel selection via a remote control in the usual way. Cost £159. * A personal video recorder with the same functionality as the tuner plus a 500GB hard drive. Cost £299. Both boxes also have an Ethernet connection which will allow access to catch-up services such as BBCiPlayer.
If you do not have a satellite dish you would need to have one fitted. The installed cost of a dish is £75.
****** Start the survey now by clicking on the Continue button.
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* PROFILE QUESTIONS
First of all we would like to know a little about you and your household situation. This is to help our client tailor the services we offer to meet the requirements of different groups of people. Remember, the information you provide will only be used in an aggregate form, will not be linked back to you in any way, and will be kept totally confidential.
If you are OK with that...
Are you: |
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* Please indicate the age group you fall in: |
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* Please select the closest description of your household type: |
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* Do you have teenagers (13-18 year-olds) living in the household? |
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* Do you have children under the age of 13 living in the household? |
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* Please indicate your household annual income bracket: |
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* Please select the first letter or letters of your postcode from the drop-down menu: |
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* Do you have a satellite dish? |
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* What type of digital TV service(s) do you have in the house? |
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* Are you currently paying for a subscription TV service? |
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Satellite TV Package Questions
Now we would like to ask you about three packages our client is thinking of offering:
**************************************** Package 1 315 free-to-air channels, including HD channels and all channels available on Freeview and Freesat (Freeview offers around 50 FTA tv channels and Freesat offers around 150 FTA channels) Access to catch-up services via broadband
**************************************** Package 2 As Package 1 plus: Premier Sport - General sports channel Motors TV - Motorsports channel Sony Entertainment - General entertainment channel Sony Movies 1 - High quality movies Blackbelt TV - Mixed martial arts and films Ginx - Computer gaming magazine channel Wild TV - Outdoor sports NEW - Wildlife/nature/geography documentary channel NEW - History documentary channel NEW - Children's channel
**************************************** Package 3 Can be purchased on its own with no annual contract. As Package 1 plus: Sky Sports 1 Sky Sports 2
**************************************** Package 1 is free but you would need to buy a set-top box for £159 or a PVR for £299 plus a satellite dish if you do not already have one (fitted cost £75). Please indicate on a scale of 1-10 your agreement or otherwise with the following statements.
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How much of a difference would it make to the likelihood of your purchasing a new HD single tuner settop box or PVR if there was an offer of £50 off the price for trading-in your old set top box?
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| * For Package 2 please indicate a price per month (just as a number - no £ symbol required) which you would consider reasonable (some people you know might consider purchasing) | | |
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| * For Package 2 please indicate a price per month (just as a number - no £ symbol required) which you would consider attractive (a lot of people you know might consider purchasing) | | |
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| * For Package 2 please indicate a price per month (just as a number - no £ symbol required) which you would consider too expensive (very few people you know would consider purchasing) | | |
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| * For Package 2 please indicate a price per month (just as a number - no £ symbol required) which you would consider too low (e.g. because people may be suspicious of the quality) | | |
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| * For Package 3 please indicate a price per month (just as a number - no £ symbol required) which you would consider reasonable (some people you know might consider purchasing) | | |
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| * For Package 3 please indicate a price per month (just as a number - no £ symbol required) which you would consider attractive (a lot of people you know might consider purchasing) | | |
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| * For Package 3 please indicate a price per month (just as a number - no £ symbol required) which you would consider too expensive (very few people you know would consider purchasing) | | |
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| * For Package 3 please indicate a price per month (just as a number - no £ symbol required) which you would consider too low (e.g. because people might be concerned about the quality of the service) | | |
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What type of channels could be added to Package 3 to make it more attractive to men you know? Please indicate on a scale of 1-10 how desirable men you know might find the following types of content:
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Thinking of Package 2 and Package 3 together how important is it to you that the following can be viewed in high defininition (HD)?
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| Thank you for your help. If you would like to be entered into the draw for the £50 Amazon token we will need your email address so we can let you know if you win. | | |
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Finally, would you be happy for us to contact you again if we conduct further research on this topic? |
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