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Satellite TV Packages (A)


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Thank you for responding to our invitation to participate in this survey on satellite TV packages. In return we will be pleased to enter you in a draw for a £50 Amazon voucher. It should take less than 10 minutes to complete the questionnaire - there are only two sections, one with some profile questions and then a section on the tv packages with six questions.

Your responses will be kept strictly confidential and will not be passed on to any third party or used for any purposes other than this research exercise. If you have questions at any time about the survey or the procedures, you may contact Andy Coaton at 07721 782227 or by email at [email protected].

Please note that we will ask for your email address at the end of the survey. This is just so we can let you know if you win the draw.

Thank you very much for your time and support. Please read the background information below. The link to start the survey is at the bottom of the page.

Important Background


We are investigating the potential demand for a new satellite TV service in the UK.

The new service requires a satellite dish and will work with an existing Sky or Freesat one. It will require the purchase of a set-top box which is available in two variants:
* A tuner that plugs into the TV to give access to the satellite channels (including HD) using a 7-day electronic programme guide and channel selection via a remote control in the usual way. Cost £159.
* A personal video recorder with the same functionality as the tuner plus a 500GB hard drive. Cost £299.
Both boxes also have an Ethernet connection which will allow access to catch-up services such as BBCiPlayer.

If you do not have a satellite dish you would need to have one fitted. The installed cost of a dish is £75.

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Start the survey now by clicking on the Continue button.


 
 
 
* PROFILE QUESTIONS

First of all we would like to know a little about you and your household situation. This is to help our client tailor the services we offer to meet the requirements of different groups of people. Remember, the information you provide will only be used in an aggregate form, will not be linked back to you in any way, and will be kept totally confidential.

If you are OK with that...

Are you:
 
Male
 
Female
 
 
 
* Please indicate the age group you fall in:
 
18-25
 
26-35
 
36-45
 
46-55
 
56-65
 
65+
 
 
 
* Please select the closest description of your household type:
 
Live alone
 
Single, sharing with other adults
 
Live with partner/spouse
 
Live with partner/spouse and children (under 18)
 
Live alone with children under 18
 
Other (please tell us more...)
 
 
 
* Do you have teenagers (13-18 year-olds) living in the household?
 
Yes
 
No
 
 
 
* Do you have children under the age of 13 living in the household?
 
Yes
 
No
 
 
 
* Please indicate your household annual income bracket:
 
Under £15,000
 
£15,001 - £25,000
 
£25,001 - £35,000
 
£35,001 - £45,000
 
Greater than £45,000
 
Rather not say
 
 
 
* Please select the first letter or letters of your postcode from the drop-down menu:
 
 
 
* Do you have a satellite dish?
 
Yes
 
No
 
 
 
* Do you have broadband?
 
Yes
 
No
 
 
 
* What type of digital TV service(s) do you have in the house?
 
Freeview
 
Freesat
 
BT Vision
 
Virgin Media
 
Top-up TV
 
Sky
 
Other (please tell us more...)

 
 
 
* Are you currently paying for a subscription TV service?
 
Yes
 
No
 
 
Satellite TV Package Questions

Now we would like to ask you about three packages our client is thinking of offering:

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Package 1
315 free-to-air channels, including HD channels and all channels available on Freeview and Freesat
(Freeview offers around 50 FTA tv channels and Freesat offers around 150 FTA channels)
Access to catch-up services via broadband

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Package 2
As Package 1 plus:
Premier Sport - General sports channel
Motors TV - Motorsports channel
Sony Entertainment - General entertainment channel
Sony Movies 1 - High quality movies
Blackbelt TV - Mixed martial arts and films
Ginx - Computer gaming magazine channel
Wild TV - Outdoor sports
NEW - Wildlife/nature/geography documentary channel
NEW - History documentary channel
NEW - Children's channel

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Package 3
Can be purchased on its own with no annual contract. As Package 1 plus:
Sky Sports 1
Sky Sports 2

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Package 1 is free but you would need to buy a set-top box for £159 or a PVR for £299 plus a satellite dish if you do not already have one (fitted cost £75). Please indicate on a scale of 1-10 your agreement or otherwise with the following statements.
1 - totally disagree 2 3 4 5 6 7 8 9 10 - totally agree
* I would be likely to purchase a new set-top box or PVR in order to get Package 1
* I would strongly consider purchasing a new set-top box or PVR with Package 1 when I come to replace my current equipment
* I already have more channels than I need and would not be interested in this service
 
 
How much of a difference would it make to the likelihood of your purchasing a new HD single tuner settop box or PVR if there was an offer of £50 off the price for trading-in your old set top box?
1 - No difference at all 2 3 4 5 6 7 8 9 10 - Much more likely to purchase
* Difference the trade-in offer might make
 
 
 
* For Package 2 please indicate a price per month which you would consider reasonable (some people you know might consider purchasing)
   
 
 
 
* For Package 2 please indicate a price per month which you would consider attractive (a lot of people you know might consider purchasing)
   
 
 
 
* For Package 2 please indicate a price per month which you would consider too expensive (very few people you know would consider purchasing)
   
 
 
 
For Package 2 please indicate a price per month which you would consider too low (e.g. because people may be suspicious of the quality)
   
 
 
 
* For Package 3 please indicate a price per month which you would consider reasonable (some people you know might consider purchasing)
   
 
 
 
* For Package 3 please indicate a price per month which you would consider attractive (a lot of people you know might consider purchasing)
   
 
 
 
* For Package 3 please indicate a price per month which you would consider too expensive (very few people you know would consider purchasing)
   
 
 
 
* For Package 3 please indicate a price per month which you would consider too low (e.g. because people might be concerned about the quality of the service)
   
 
 
What type of channels could be added to Package 3 to make it more attractive to men you know? Please indicate on a scale of 1-10 how desirable men you know might find the following types of content:
1 - not at all desirable 2 3 4 5 6 7 8 9 10 - extremely desirable
action movie channels
adult channels ('soft core' content)
adult channels (more explicit content)
extreme sports channels
martial arts channels
news channels
science fiction channels
technology/gadget channels
 
 
Thinking of Package 2 and Package 3 together how important is it to you that the following can be viewed in high defininition (HD)?
1 - not at all important 2 3 4 5 6 7 8 9 10 - extremely important
All channels
Sports channels
Movie channels
Entertainment channels
Nature/documentary channels
 
 
 
Finally, if you would like to be entered into the draw for the £50 Amazon token we will need your email address so we can let you know if you win.
   
 
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