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Surveys
2008
August
S
Sales Organisation
Sales Organisation
Dear all, please take a few minutes to answer the questions in this survey. It will help me to get a feeling on sales organisation in FlexiIForce. The survey is absolutely anonimous, so feel free to answer as honest as you can. Txs in advance, Frank
0%
Where do you work in FlexiForce sales?
Inside sales office
Account Manager
Sales Manager
Other
How many customer telephone calls do you receive average on one day?
0
1-10
10-20
20-50
How many customer telephone calls do you
make
average on one day?
0
0-10
10-20
20-50
How many customer email messages do you receive average in one day?
0
0-10
10-20
20-50
More than 50
How many times per week do you visit the FlexiForce website for retracting information?
0
0-10 times a week
10-20 times a week
More than 20 times a week
Which line below fits you better?
Most of the time I use the product catalogue in printed version
Most of the time I use the online product catalogue
I do not use the product catalogue at all
Do you read all @INFO and INFO magazines yourself?
Yes, I take time in reading it and learn from it what is important for my customers
Yes, I read it, when I have time
Yes, I read parts of it
Sometimes I do not read it
I never read it
I never read it because I do not receive these newsletters
Other
How many customer visits (or welcoming in FF) do you make average per month?
0 (I am inside sales)
0-10
10-20
20-30
30-50
More than 50
Click the lines that fit best to your sales visits with customers (more than 1 choice possible)
I always first "break the ice" with small talk
I always prepare an FRG product/turnover analyses before visiting the customer
I try to go through this FRG with the customer as much as possible
I have with me a catalogue, latest INFO, @INFO etc marketing updates
I show the customer how to use the website/E-catalogue
I introduce all the new products to him
I introduce only the products that can help him improve his business
There are visits where I do not talk about products at all
Almost every visit I have to solve some complaints
Almosst every visit I carry the latest samples with me
I use the FF powerpoint presenations a lot
Price/discount is most of the visits the most important subject for the customer
Selling/promoting E-operators is for me more difficult than selling hardware components
The customer is always happy that I take the time to meet with him
What is your opinion on the effectiveness of FF sales organisation. What could improve?
Please contact
[email protected]
if you have any questions regarding this survey.
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